Sales & Service Manager - Higuera St.

Alo Yoga

Higuera St, California, United States
On-site
Oversee sales and service team execution
Drive exceptional guest experience strategies
Analyze sales data and root cause opportunities
Alo Yoga is seeking a Sales & Service Manager for their Higuera St. location in California, responsible for enhancing guest experiences and driving sales. The ideal candidate will be passionate about customer service and business targets, and will play a key role in the store's leadership team

Job Summary

  • The Sales & Service Manager is accountable for bringing ALO's business and guest experience strategy to life in the store.
  • This role requires investigating sales opportunities and partnering with the General Manager to escalate process or system gaps.
  • The position involves overseeing the team to execute exceptional guest experiences through assessing guest connection and technical product education.

Matching Summary

Match Score: 85

Alo Yoga is seeking a Sales & Service Manager for their Higuera St. location in California, responsible for enhancing guest experiences and driving sales. The ideal candidate will be passionate about customer service and business targets, and will play a key role in the store's leadership team.

Skills & Requirements

Must-have

  • Oversee sales and service team execution
  • Drive exceptional guest experience strategies
  • Analyze sales data and root cause opportunities
  • Manage budget reporting and business metrics
  • Coach staff on product knowledge and connection

Nice-to-have

  • Passion for mindful movement and yoga culture
  • Ability to work in constant motion environment
  • Strong partnership with General Manager
  • Commitment to building daily client relationships

Key Requirements

  • Experience in retail sales leadership
  • Proven ability to manage budgets and reporting
  • Strong coaching and feedback skills for team members

Work Rights

Not specified

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