Not specified; competitive pyy mentioned; benefits...
Hybrid
3+ years it service desk experience
Windows macos linux proficiency
Azure active directory knowledge
This role serves as the face of IT for the DriveTime Family of Brands, ensuring end users' technical difficulties are resolved in a timely manner to prevent downtime
Job Summary
This role serves as the face of IT for the DriveTime Family of Brands, ensuring end users' technical difficulties are resolved in a timely manner to prevent downtime.
The position requires providing remote technical support across various platforms including Windows, macOS, Linux, and Microsoft Office 365 while managing service incidents and requests.
DriveTime offers comprehensive benefits including medical, dental, vision, 401(K), tuition reimbursement, and a hybrid work model with an on-site expectation of three days a week.
Matching Summary
This role serves as the face of IT for the DriveTime Family of Brands, ensuring end users' technical difficulties are resolved in a timely manner to prevent downtime.
Salary
Not specified; Competitive pay mentioned; Benefits include medical, dental, vision, 401(K), and wellness incentives
Skills & Requirements
Must-have
3+ years IT Service Desk experience
Windows macOS Linux proficiency
Azure Active Directory knowledge
Remote technical support skills
Citrix environment support
Nice-to-have
CompTIA A+ Network+ Security+ certifications
Duo or Okta identity management experience
Genesys phone system support
VPN service experience
Technical documentation writing
Key Requirements
Bachelor's degree in IT or equivalent experience
US work authorization without sponsorship required
Early morning shift availability (5/6 am start)
Work Rights
Must have US work authorization; No sponsorship provided