In_senior Associate_uipath Developer_gcc_advisory_bangalore

PwC

Bangalore, India
Not specified; not specified; competitive compensa...
Contact centre platforms genesys avaya amazon connect
Conversational ai voice bots chatbots email bots
Gen ai rag knowledge bases agent assist
This role involves leading the design and architecture of end-to-end contact centre transformation solutions using advanced AI technologies

Job Summary

  • This role involves leading the design and architecture of end-to-end contact centre transformation solutions using advanced AI technologies.
  • Candidates will build and optimize multilingual conversational AI solutions including Voice Bots, Chatbots, and Gen AI-powered Knowledge Bases.
  • The position offers opportunities to lead cutting-edge projects, mentor junior engineers, and drive innovation in a culture of continuous learning.

Matching Summary

This role involves leading the design and architecture of end-to-end contact centre transformation solutions using advanced AI technologies.

Salary

Not specified; Not specified; Competitive compensation mentioned

Skills & Requirements

Must-have

  • Contact Centre Platforms Genesys Avaya Amazon Connect
  • Conversational AI Voice Bots Chatbots Email Bots
  • Gen AI RAG Knowledge Bases Agent Assist
  • Python Node.js Microservices API-first Design
  • DevOps CI/CD Pipelines Docker Kubernetes

Nice-to-have

  • Mentoring junior developers and technical leadership
  • Collaborating with stakeholders on business goals
  • Experience with global enterprise client deployments
  • Strong analytical thinking and communication skills

Key Requirements

  • 4 to 7 years of experience required
  • Bachelor's degree in Computer Science or related field
  • Master of Engineering, MBA, BE/Btech/MCA/Mtech preferred
  • Certifications in Genesys, Avaya, AWS, Azure, or Google Cloud preferred

Work Rights

Not specified

Tailored Resume

Cover Letter