Customer Experience Advisor | S1 | Retail Banking | Coleraine Branch

Santander UK

Coleraine, United Kingdom
Base: £25,000; bonus/equity: not specified; benefi...
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Proven customer service experience
Face to face or telephony background
Effective communication with customers
** Santander UK is seeking a Customer Experience Advisor for its Coleraine branch, offering a part-time position on a 6-month fixed contract. The role emphasizes outstanding customer service, problem-solving, and flexibility in a dynamic team environment. **

Job Summary

  • Santander is evolving into a technology-driven organization where employees drive a customer-centric transformation.
  • The role involves acting as the first point of contact for customers in branch or over the phone while assisting with transactions and protecting against fraud.
  • Employees receive a starting salary of £25,000 plus an annual cash allowance and comprehensive benefits including pension contributions and healthcare.

Matching Summary

Match Score: 75

** Santander UK is seeking a Customer Experience Advisor for its Coleraine branch, offering a part-time position on a 6-month fixed contract. The role emphasizes outstanding customer service, problem-solving, and flexibility in a dynamic team environment. **

Salary

Base: £25,000; Bonus/Equity: Not specified; Benefits: £500 annual cash allowance; 8% pension contribution; 25 days holiday

Skills & Requirements

Must-have

  • Proven customer service experience
  • Face to face or telephony background
  • Effective communication with customers

Nice-to-have

  • Desire to go above-and-beyond for customers
  • Flexible can-do approach to work
  • Openness to broad range of activities

Key Requirements

  • Right to work in the UK

Work Rights

Must have right to work in the UK

Tailored Resume

Cover Letter