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Ticketmaster is seeking a Field IT Support professional to provide technical support and installation services for their products and software, primarily in a dynamic event environment. The role requires a customer-centric approach and technical skills to ensure seamless experiences at live events.
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Job Summary
The Field IT Support team is responsible for the successful delivery of major events and festivals as well as ensuring the ongoing support and maintenance of our fixed client base and owned and operated venues.
You will be installing and supporting a wide range of hardware and software solutions, including Ticketmaster proprietary systems, network devices, and point of sale equipment.
Ticketmaster is part of Live Nation Entertainment, the world’s largest live entertainment company, offering a passionate and diverse culture.
Matching Summary
Match Score: 75
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Ticketmaster is seeking a Field IT Support professional to provide technical support and installation services for their products and software, primarily in a dynamic event environment. The role requires a customer-centric approach and technical skills to ensure seamless experiences at live events.
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Skills & Requirements
Must-have
Ticketmaster proprietary software and hardware
Network devices installation and support
Remote and on-site troubleshooting
Asset tracking and management
Client communication and coordination
Technical and operational documentation
Nice-to-have
Customer-centric approach
Dynamic and adaptable
Passion for live entertainment
Teamwork and collaboration
Inclusive work environment
Key Requirements
Six to twelve months of technology industry experience
Knowledge of Microsoft, Apple, and mobile device applications
Basic experience with wired and wireless networking