After Sales Technical Specialist (2nd Line Helpdesk)
Bosch Thermotechnology Belgium
Mechelen, Belgium
Base: not specified; bonus/equity: not specified; ...
On-site
Hvac product technical knowledge
2nd line technical support
Complex technical problem solving
Bosch Thermotechnology Belgium is seeking an After Sales Technical Specialist (2nd Line Helpdesk) to address complex technical issues in HVAC products. The ideal candidate will have a strong technical background in HVAC systems, be fluent in Dutch and French, and possess strong analytical and communication skills
Job Summary
As an After Sales Technical Specialist, you will be responsible for solving complex technical problems and malfunctions in HVAC products.
You will provide support as a technical reference, primarily to the first-line helpdesk, field service technicians, and installers.
You will receive a market-conform salary supplemented with extra-legal benefits such as group and hospitalization insurance, meal and eco-cheques.
Matching Summary
Match Score: 85
Bosch Thermotechnology Belgium is seeking an After Sales Technical Specialist (2nd Line Helpdesk) to address complex technical issues in HVAC products. The ideal candidate will have a strong technical background in HVAC systems, be fluent in Dutch and French, and possess strong analytical and communication skills.
Salary
Base: Not specified; Bonus/Equity: Not specified; Benefits: group and hospitalization insurance, meal and eco-cheques
Skills & Requirements
Must-have
HVAC product technical knowledge
2nd line technical support
complex technical problem solving
MS Office proficiency
IoT and connectivity solutions affinity
Nice-to-have
customer-oriented attitude
strong analytical skills
flexible in task processing
dynamic work environment
Key Requirements
Professional bachelor's degree in electronics, electricity, HVAC or equivalent experience