This role involves reviewing customer accounts related to identity verification, sanctions, disputes, chargebacks, abuse, and fraud
Job Summary
This role involves reviewing customer accounts related to identity verification, sanctions, disputes, chargebacks, abuse, and fraud.
The position requires making independent and informed recommendations for resolving consumer and merchant issues while maintaining efficiency.
PayPal offers a balanced hybrid work model with 3 days in the office and 2 days remote, along with comprehensive benefits supporting physical, emotional, and financial wellbeing.
Matching Summary
This role involves reviewing customer accounts related to identity verification, sanctions, disputes, chargebacks, abuse, and fraud.
Skills & Requirements
Must-have
2 years relevant work experience
Independent decision making in risk
Proficiency in multiple workflows
Nice-to-have
Japanese bilingual proficiency
Strong written communication skills
Willingness to work flexible shifts
Key Requirements
2 years of relevant work experience
Japanese Bilingual Proficiency (reading, writing, speaking)
Strong process knowledge in KYC, KYB, and Name Change