Clinic/practice Assistant, Urgent Care Resource Center

Mass General Brigham Medical Group, Inc.

Boston, MA, US
Base: $17.71 - $24.94phly; bonus/equity: not speci...
Hybrid
2-3 years administrative experience
High school diploma required
Proficiency in ms office suite
This role supports a high-volume Urgent Care Resource Call Center managing approximately 200–400 calls daily across 2–4 agents

Job Summary

  • This role supports a high-volume Urgent Care Resource Call Center managing approximately 200–400 calls daily across 2–4 agents.
  • The position is primarily remote but requires onsite attendance during the first week of employment for onboarding and training.
  • Employees must be flexible to work varying shifts including weekdays, every third weekend, and occasional holiday coverage.

Matching Summary

This role supports a high-volume Urgent Care Resource Call Center managing approximately 200–400 calls daily across 2–4 agents.

Salary

Base: $17.71 - $24.94/Hourly; Bonus/Equity: Not specified; Benefits: Comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses included

Skills & Requirements

Must-have

  • 2-3 years administrative experience
  • High school diploma required
  • Proficiency in MS Office suite
  • Familiarity with medical terminology
  • Ability to work weekends and holidays

Nice-to-have

  • Experience in high-volume physician practice
  • Urgent care or emergency room background
  • Positive attitude and flexibility
  • Creative mindset for problem solving

Key Requirements

  • High School Diploma or Equivalent
  • 2-3 years Administrative Assistant experience
  • Proficiency with standard office equipment

Work Rights

Not specified

Tailored Resume

Cover Letter