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AIG is seeking a LAC Personal Insurance (NonAuto) Claims Manager to lead initiatives in their extended warranty services division, focusing on customer service and operational excellence. The ideal candidate should have extensive experience in claims management, customer service, and team leadership, particularly within the retail or white label industries.
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Job Summary
The role involves leading key initiatives to support the business equation while developing talent in technical and customer focus expertise.
Garanplus operates a network of over 230 service centers across Mexico servicing a book of business worth more than US$ 14 million annually.
AIG offers a comprehensive Total Rewards Program focused on health, wellbeing, financial security, and professional development for its employees.
Matching Summary
Match Score: 75
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AIG is seeking a LAC Personal Insurance (NonAuto) Claims Manager to lead initiatives in their extended warranty services division, focusing on customer service and operational excellence. The ideal candidate should have extensive experience in claims management, customer service, and team leadership, particularly within the retail or white label industries.
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Skills & Requirements
Must-have
10+ years white label industry experience
5-7 years people management experience
3-5 years personal lines claims experience
Retail portfolio handling expertise
Strategic business planning skills
Nice-to-have
Remote management capabilities
Executive communication proficiency
Strong networking abilities
Customer service focus
Inclusive culture alignment
Key Requirements
Minimum 10 years proven experience in white label industry