Fairmont Gold Supervisor

Fairmont Chateau Lake Louise

Lake Louise, Canada
Base: $24.09ph; bonus/equity: not specified; benef...
On-site
Previous guest service experience required
Previous property management system experience required
Computer literate in microsoft windows applications
This role involves overseeing daily operations of the front desk and rooms to ensure an exceptional personalized guest experience on the exclusive Fairmont Gold floor

Job Summary

  • This role involves overseeing daily operations of the front desk and rooms to ensure an exceptional personalized guest experience on the exclusive Fairmont Gold floor.
  • Candidates will receive extraordinary benefits including subsidized onsite accommodations, comprehensive medical and dental coverage, and a defined contribution pension plan with employer matching.
  • The position requires maintaining guest profiles to log preferences and utilizing them to wow guests while ensuring all Fairmont Gold standards are adhered to.

Matching Summary

Match Score: 75

This role involves overseeing daily operations of the front desk and rooms to ensure an exceptional personalized guest experience on the exclusive Fairmont Gold floor.

Salary

Base: $24.09/hour; Bonus/Equity: Not specified; Benefits: Subsidized accommodation, meal per shift, comprehensive health/dental, pension match up to 5%

Skills & Requirements

Must-have

  • Previous guest service experience required
  • Previous Property Management System experience required
  • Computer literate in Microsoft Windows applications
  • ProServe certification for alcohol service
  • Legal to serve alcohol in Alberta

Nice-to-have

  • Passion for outdoor activities like hiking and skiing
  • Strong sense of hospitality industry knowledge
  • Ability to work holidays, weekends, and overnights
  • Concierge knowledge of local area attractions

Key Requirements

  • Must possess ProServe certification
  • Must be legal to serve alcohol in Alberta (18+)
  • Must be legally authorized to work in Canada
  • Previous guest service experience required
  • Previous Property Management System experience required

Work Rights

Must be legally authorized to work in Canada

Tailored Resume

Cover Letter