Service Center Support Specialist

University of Arkansas, Fayetteville

Fayetteville, AR, US
Base: $39,930 - $43,923; bonus/equity: not specifi...
Customer service skills
Handling maintenance requests
Key inventory administration
The Service Center Support Specialist is the primary customer-facing agent of the Facilities Management department, greeting customers, answering the departmental switchboard, receiving incoming maintenance and project requests, and administering the functions of the campus Key Center

Job Summary

  • The Service Center Support Specialist is the primary customer-facing agent of the Facilities Management department, greeting customers, answering the departmental switchboard, receiving incoming maintenance and project requests, and administering the functions of the campus Key Center.
  • The University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance with benefits including health, dental, life and disability insurance, tuition waivers, holidays, leave accrual, and retirement programs.
  • The University of Arkansas is committed to equal opportunity and conducts background checks including criminal and sex offender registry checks as part of the hiring process.

Matching Summary

The Service Center Support Specialist is the primary customer-facing agent of the Facilities Management department, greeting customers, answering the departmental switchboard, receiving incoming maintenance and project requests, and administering the functions of the campus Key Center.

Salary

Base: $39,930 - $43,923; Bonus/Equity: Not specified; Benefits: Health, dental, life and disability insurance, tuition waivers, holidays, leave accrual, retirement contributions

Skills & Requirements

Must-have

  • Customer service skills
  • Handling maintenance requests
  • Key inventory administration
  • Using computerized maintenance management system
  • Operating office equipment
  • Microsoft Office proficiency

Nice-to-have

  • Familiarity with Workday
  • Good communication skills
  • Knowledge of facility management processes
  • Data analysis techniques
  • Research and report compilation
  • Ability to maintain filing systems

Key Requirements

  • High school diploma or equivalent
  • At least two years related experience
  • Criminal background check
  • Sex offender registry check

Work Rights

Must have legal authority to work in the United States

Tailored Resume

Cover Letter