Customer Service Engineer

GE HealthCare UK

Hyderabad, India
Onsite
C-arm & cathlab systems maintenance
Total system level troubleshooting
Customer relationship management
As a Customer Service Engineer, you will be responsible for developing and maintaining strong interpersonal relationships with customer representatives, carrying out installation and maintenance of GE HealthCare equipment like C-Arm and Cathlab systems and ensuring customer satisfaction in the assigned area

Job Summary

  • As a Customer Service Engineer, you will be responsible for developing and maintaining strong interpersonal relationships with customer representatives, carrying out installation and maintenance of GE HealthCare equipment like C-Arm and Cathlab systems and ensuring customer satisfaction in the assigned area.
  • In this role you will be responsible for: Maintaining all models specific to C-Arm & Cathlab systems in the assigned area. Total system level troubleshooting on complex multi-symptom problems.
  • Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities.

Matching Summary

As a Customer Service Engineer, you will be responsible for developing and maintaining strong interpersonal relationships with customer representatives, carrying out installation and maintenance of GE HealthCare equipment like C-Arm and Cathlab systems and ensuring customer satisfaction in the assigned area.

Skills & Requirements

Must-have

  • C-Arm & Cathlab systems maintenance
  • Total system level troubleshooting
  • Customer relationship management
  • Field Modification Instructions (FMIs)
  • Prevent to Maintains Service (PMS) inspections

Nice-to-have

  • Develop conceptual knowledge
  • Strong communication skills
  • Ability to document and plan
  • Act with humility and build trust
  • Lead with transparency

Key Requirements

  • 3 plus years of experience in Field Services
  • Bachelor's degree equivalent knowledge

Work Rights

Not specified

Tailored Resume

Cover Letter