Not specified; benefits: social subscription, meal...
3-5 years people management experience
Bachelor degree in technical field
Dutch and french language fluency
This role involves leading a team of 22 FTEs including regional coaches and field technicians to ensure high-quality service delivery
Job Summary
This role involves leading a team of 22 FTEs including regional coaches and field technicians to ensure high-quality service delivery.
The successful candidate will translate business objectives into departmental strategy while monitoring KPIs such as productivity, quality, and customer satisfaction.
Benefits include a social subscription, meal vouchers, home office allowance, company vehicle, and comprehensive insurance coverage.
Matching Summary
This role involves leading a team of 22 FTEs including regional coaches and field technicians to ensure high-quality service delivery.
Salary
Not specified; Benefits: Social subscription, meal vouchers, home office allowance, GSM device and subscription, hospitalization and group insurance
Skills & Requirements
Must-have
3-5 years people management experience
Bachelor degree in technical field
Dutch and French language fluency
Field service repair and maintenance
KPI and SLA performance management
Nice-to-have
Technical-commercial relationship building
Continuous improvement project leadership
Benelux market context experience
Upselling service contracts
High engagement team coaching
Key Requirements
Bachelor degree in technical direction or equivalent experience
3-5 years of leadership experience in service or maintenance