Contact Center Manager - Acquisitions

W.W. Grainger

GREEN BAY, WI, US
Competitive salary; not specified; health, dental,...
On-site
Contact center sales management
Customer acquisition strategy
Sales pipeline management
This position is responsible for supervising the Contact Center Acquisitions sales division to meet or exceed sales, gross profit, and new business growth goals

Job Summary

  • This position is responsible for supervising the Contact Center Acquisitions sales division to meet or exceed sales, gross profit, and new business growth goals.
  • Imperial offers a competitive salary, hybrid schedule, health benefits available on day one, excellent work-life balance with paid time off and holidays, and 401K company contribution with immediate vesting.
  • Foster strong working relationships with Outside Sales, Inside Sales, and Marketing teams to support coordinated prospecting and acquisition efforts.

Matching Summary

This position is responsible for supervising the Contact Center Acquisitions sales division to meet or exceed sales, gross profit, and new business growth goals.

Salary

Competitive salary; Not specified; Health, dental, and vision available to you on day one of employment

Skills & Requirements

Must-have

  • Contact Center Sales Management
  • Customer Acquisition Strategy
  • Sales Pipeline Management
  • Performance Metrics Monitoring
  • Team Leadership and Coaching

Nice-to-have

  • Great Place to Work-Certified
  • Inclusive work environment
  • New ways of thinking

Key Requirements

  • Associate degree or equivalent experience
  • 3 to 5 years sales and management experience
  • Inside sales or contact center environment experience
  • Bachelor’s degree and 5+ years B2B sales management experience (preferred)
  • Leading outbound or acquisition-focused teams experience (preferred)

Work Rights

Not specified

Tailored Resume

Cover Letter