Tricare Beneficiary Services Representative - Vicenza, Italy

Leidos

Vicenza, Italy
Base: $32,000 annual; bonus/equity: not specified;...
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Fluent english communication skills
Microsoft office proficiency
3+ years customer service experience
** Leidos is seeking a TRICARE Beneficiary Services Representative for future openings in Vicenza, Italy, aimed at supporting active-duty military personnel and their families. The role involves providing essential education and enrollment services for the TRICARE Overseas Program, with a salary set at $32,000 annually. **

Job Summary

  • This role supports active-duty military members and their families by providing essential TRICARE education and enrollment services in Vicenza, Italy.
  • The position requires processing enrollments, managing Primary Care Manager updates, and assisting with claims status through systems like DOES and MHS Genesis.
  • Candidates must maintain strict confidentiality of Protected Health Information while complying with HIPAA regulations and Leidos training requirements.

Matching Summary

Match Score: 75

** Leidos is seeking a TRICARE Beneficiary Services Representative for future openings in Vicenza, Italy, aimed at supporting active-duty military personnel and their families. The role involves providing essential education and enrollment services for the TRICARE Overseas Program, with a salary set at $32,000 annually. **

Salary

Base: $32,000 annual; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Fluent English communication skills
  • Microsoft Office proficiency
  • 3+ years customer service experience
  • HIPAA compliance knowledge
  • Data entry and management

Nice-to-have

  • TRICARE Overseas Program familiarity
  • MHS Genesis system experience
  • U.S. military healthcare background
  • Presentation delivery ability
  • Independent work capability

Key Requirements

  • Bachelor's degree or equivalent experience combination
  • U.S. Citizenship required
  • SOFA/Command-Sponsored dependent status
  • Valid Missione Visa and Soggiorno permit
  • Eligible for ADP IT III clearance

Work Rights

Must have U.S. citizenship and SOFA/Command-Sponsored status as a dependent

Tailored Resume

Cover Letter