Accountable for customer satisfaction through quality of service and precise communication, equipment safety and performance, and selling service repairs
Job Summary
Accountable for customer satisfaction through quality of service and precise communication, equipment safety and performance, and selling service repairs.
Responsible for the delivery of service according to service contract requirements, time limits, KONE quality standards, and local regulations, while controlling field operations costs.
Accountable for the performance, motivation, and competence development of assigned technicians, including managing their tools, vans, and workload balancing.
Matching Summary
Accountable for customer satisfaction through quality of service and precise communication, equipment safety and performance, and selling service repairs.