Acts as the airline’s ambassador; strives to achieve customers’ loyalty and to promote a positive corporate image, at all times, through enhancing the overall customers’ experience
Job Summary
Acts as the airline’s ambassador; strives to achieve customers’ loyalty and to promote a positive corporate image, at all times, through enhancing the overall customers’ experience.
Provides excellent customer service to all passengers whilst ensuring their safety and comfort are achieved throughout the complete flight cycle.
Contributes to maximizing on-board revenue and “Charity Cloud” program by efficiently promoting the on-board meals, products and charity services and thereby achieves individual and team targets.
Matching Summary
Acts as the airline’s ambassador; strives to achieve customers’ loyalty and to promote a positive corporate image, at all times, through enhancing the overall customers’ experience.
Skills & Requirements
Must-have
excellent customer service
ensure passenger safety and comfort
promote positive corporate image
handle difficult situations
maintain professional knowledge
Nice-to-have
cheerful and positive attitude
proactive and self-motivated
teamwork competency
fluent in English language
Key Requirements
Diploma or Higher Secondary Certificate
Fit to fly, good general health
Age between 20-29 (non-experienced) or up to 33 (experienced)