The role serves as the primary point of contact to support problem resolution and ensure client retention for enterprise accounts
Job Summary
The role serves as the primary point of contact to support problem resolution and ensure client retention for enterprise accounts.
Candidates will act as a key liaison ensuring consistent rapport with Worldpay's dynamic global eCommerce partners across verticals like Retail and Travel.
The team operates within a culture defined by 'Think, Act, Win', empowering employees to find creative solutions to simplify complex challenges.
Matching Summary
The role serves as the primary point of contact to support problem resolution and ensure client retention for enterprise accounts.
Skills & Requirements
Must-have
Primary liaison for enterprise clients
Ongoing relationship management skills
Problem resolution and escalations
Project oversight capabilities
Service delivery coordination
Nice-to-have
Strong aptitude to analyse problems
Broad knowledge of Worldpay products
Curious and creative thinking style
Dynamic decision-making approach
Banking or finance related experience
Key Requirements
Prior banking or finance related experiences a plus
Organizational and time management skills
Ability to establish effective working relationships