Front Desk Agent, Hotel Cala Di Volpe, Hotel Cervo, Costa Smeralda

Marriott

Costa Smeralda, Italy
Fully remote
Process guest check-ins and check-outs
Handle all payment types
Answer guest calls and requests
Marriott is seeking a Front Desk Agent for its luxury properties in Costa Smeralda, Italy. This role involves processing guest check-ins and check-outs, managing payments, and providing exceptional service to enhance the guest experience

Job Summary

  • Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key.
  • Answer, record, and process all guest calls, messages, requests, questions, or concerns.
  • Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs.

Matching Summary

Match Score: 75

Marriott is seeking a Front Desk Agent for its luxury properties in Costa Smeralda, Italy. This role involves processing guest check-ins and check-outs, managing payments, and providing exceptional service to enhance the guest experience.

Skills & Requirements

Must-have

  • Process guest check-ins and check-outs
  • Handle all payment types
  • Answer guest calls and requests
  • Coordinate with housekeeping
  • Run daily reports
  • Adhere to safety and security policies

Nice-to-have

  • Maintain professional appearance
  • Develop positive working relationships
  • Anticipate guest needs
  • Provide local area information

Key Requirements

  • High school diploma or G.E.D. equivalent
  • No related work experience required
  • No supervisory experience required
  • No license or certification required

Work Rights

Not specified

Tailored Resume

Cover Letter