Analyst Iii Infrastructure Services

DXC Technology

Ka
Customer issue ownership
Technical problem resolution
Ticketing tool experience
This role involves taking ownership of customer issues and ensuring their needs are met

Job Summary

  • This role involves taking ownership of customer issues and ensuring their needs are met.
  • You will assist customers in resolving technical problems and follow up to ensure inquiries are resolved.
  • The work environment prioritizes in-person collaboration while offering flexibility for individual work styles.

Matching Summary

This role involves taking ownership of customer issues and ensuring their needs are met.

Skills & Requirements

Must-have

  • Customer issue ownership
  • Technical problem resolution
  • Ticketing tool experience

Nice-to-have

  • Interpersonal skills
  • Team collaboration
  • Excellent communication skills

Key Requirements

  • 10+2+3 minimum qualification
  • Experience as a Technical Support Engineer
  • Ability to diagnose technical issues

Work Rights

Not specified

Tailored Resume

Cover Letter