Support Technician

FMC

Lawrence, MA, United States
In-depth customer support
Strong computer skills
Hipaa compliance knowledge
The Support Technician provides in-depth support to diverse customer telephone inquiries. The role requires maintaining data accuracy and integrity while ensuring compliance with HIPAA regulations. This position offers a comprehensive benefits package including medical, dental, and vision insurance

Job Summary

  • The Support Technician provides in-depth support to diverse customer telephone inquiries. The role requires maintaining data accuracy and integrity while ensuring compliance with HIPAA regulations. This position offers a comprehensive benefits package including medical, dental, and vision insurance.

Matching Summary

The Support Technician provides in-depth support to diverse customer telephone inquiries. The role requires maintaining data accuracy and integrity while ensuring compliance with HIPAA regulations. This position offers a comprehensive benefits package including medical, dental, and vision insurance.

Skills & Requirements

Must-have

  • in-depth customer support
  • strong computer skills
  • HIPAA compliance knowledge

Nice-to-have

  • bilingual in Spanish
  • mentoring other staff
  • experience with dialysis equipment

Key Requirements

  • High School Diploma required
  • 2 - 4 years' related experience
  • demonstrated customer service experience

Work Rights

Not specified

Tailored Resume

Cover Letter