Customer Experience Engineer Ii (e2)

Applied Materials

Kalispell, MT, US
Base: $78,500.00 - $108,000.00; bonus/equity: elig...
Bachelor's degree in engineering
2-4 years of engineering experience
Proficiency in 8d problem solving principles
This role involves managing major customer escalations and leading cross-functional teams to resolve complex quality issues during tool startup

Job Summary

  • This role involves managing major customer escalations and leading cross-functional teams to resolve complex quality issues during tool startup.
  • Candidates will utilize 8D principles to identify root causes, implement containment actions, and drive long-term corrective improvements for Applied Materials products.
  • The position offers a supportive work culture focused on professional growth, with a salary range of $78,500.00 to $108,000.00 and eligibility for bonus and stock awards.

Matching Summary

This role involves managing major customer escalations and leading cross-functional teams to resolve complex quality issues during tool startup.

Salary

Base: $78,500.00 - $108,000.00; Bonus/Equity: Eligible for bonus and stock award program; Benefits: Comprehensive benefits package including health and wellbeing programs

Skills & Requirements

Must-have

  • Bachelor's Degree in Engineering
  • 2-4 years of engineering experience
  • Proficiency in 8D problem solving principles
  • Experience managing customer escalations
  • Ability to lead cross-functional teams

Nice-to-have

  • Strong project management skills
  • Excellent interpersonal communication abilities
  • Proactive approach to predicting issues
  • Willingness to travel 20% of the time
  • Knowledge of QMS standards

Key Requirements

  • Bachelor's Degree required
  • 2 to 4 years of relevant experience
  • US work authorization (implied by location)

Work Rights

Not specified

Tailored Resume

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