Manager

MRI Software

Multiple Locations
Client support experience
Direct supervisory experience
Lead departmental projects
Direct management of agents & leads, including approving timecards & PTO, completing performance reviews, and conducting 1:1s

Job Summary

  • Direct management of agents & leads, including approving timecards & PTO, completing performance reviews, and conducting 1:1s.
  • Participates in the recruiting process as a hiring manager, interviewing candidates and participating in decision-making.
  • MRI Software has built flexible, game-changing real estate software that powers thriving communities and helps make the world a better place to live, work and play.

Matching Summary

Direct management of agents & leads, including approving timecards & PTO, completing performance reviews, and conducting 1:1s.

Skills & Requirements

Must-have

  • Client Support experience
  • direct supervisory experience
  • lead departmental projects
  • manage agents and leads
  • agent coaching
  • case escalations ownership

Nice-to-have

  • approachable with strong coaching skills
  • positive role model
  • proactively takes initiative
  • acts with integrity tolerance inclusion
  • action-oriented and responsive

Key Requirements

  • 2-4 years Client Support experience
  • 1+ years direct supervisory experience

Work Rights

Not specified

Tailored Resume

Cover Letter