Sales Support Team Lead (Engineering products / West) [EL]

WECRUIT PTE. LTD.

Singapore
Lead small sales support team of 3-4 members
Oversee daily order workflow and proforma invoice
Ensure compliance with contract pricing and payment terms
The role involves leading a small team to ensure efficient order processing and customer support for engineering products

Job Summary

  • The role involves leading a small team to ensure efficient order processing and customer support for engineering products.
  • Candidates will oversee daily workflows including PO issuance, supplier follow-up, and strict compliance with company policies.
  • Success requires close coordination across Sales, Finance, Operations, and Production teams to guarantee timely delivery.

Matching Summary

Match Score: 85

The role involves leading a small team to ensure efficient order processing and customer support for engineering products.

Skills & Requirements

Must-have

  • Lead small sales support team of 3-4 members
  • Oversee daily order workflow and Proforma Invoice
  • Ensure compliance with contract pricing and payment terms
  • Monitor KPIs including order accuracy and response time
  • Coordinate with Sales Finance Operations and Production teams
  • Approve part codes credit notes in SAP IMS

Nice-to-have

  • Experience handling escalations for urgent orders
  • Skills in supplier delay management
  • Ability to drive process improvement initiatives
  • Strong coaching and training capabilities

Key Requirements

  • Team leadership experience required
  • Proficiency in SAP or IMS systems
  • Knowledge of order fulfillment processes

Work Rights

Not specified

Tailored Resume

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