Team Leader, Retail Store (greenville)

Blue Cross NC

Greenville, US
Base: $73,698.00 - $117,917.00; bonus: annual ince...
Manage staff and overall operations
Track and analyze performance metrics
Ensure customer satisfaction and service quality
The Team Lead manages all aspects of the Beyond Blue Neighborhood Center to ensure meaningful customer experiences and high satisfaction

Job Summary

  • The Team Lead manages all aspects of the Beyond Blue Neighborhood Center to ensure meaningful customer experiences and high satisfaction.
  • Responsibilities include tracking performance, analyzing marketing efforts, and developing incentive programs to meet business goals.
  • The role offers a robust total rewards package including medical benefits, 401k match, and career development opportunities.

Matching Summary

The Team Lead manages all aspects of the Beyond Blue Neighborhood Center to ensure meaningful customer experiences and high satisfaction.

Salary

Base: $73,698.00 - $117,917.00; Bonus: Annual Incentive Bonus based on corporate and individual performance; Benefits: Medical, dental, vision, PTO, 401k match

Skills & Requirements

Must-have

  • Manage staff and overall operations
  • Track and analyze performance metrics
  • Ensure customer satisfaction and service quality
  • Develop sales and engagement programs

Nice-to-have

  • Creative work environment support
  • Team empowerment and coaching skills
  • Community engagement initiatives
  • Flexible work autonomy

Key Requirements

  • Bachelor's degree or 7+ years experience
  • North Carolina Health license required within 60 days
  • 5+ years experience in related field

Work Rights

Must have North Carolina Health license or obtain within 60 days

Tailored Resume

Cover Letter