Customer Banking Specialist - Lakes Entrance

Commonwealth Bank

Lakes Entrance, VIC, Australia
On-site
Exceptional customer service
In-depth customer conversations
Financial health checks
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers

Job Summary

  • As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
  • You’ll positively impact our customers’ lives, and be there for them when they need us.
  • Between 9:30–1pm: Our Retail Branch services customers in the community face to face with their everyday banking needs, enquiries & transactions.

Matching Summary

As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.

Skills & Requirements

Must-have

  • Exceptional customer service
  • In-depth customer conversations
  • Financial Health Checks
  • Digital banking demonstration
  • Problem-solving and solutions
  • Risk-adverse culture championing

Nice-to-have

  • Interest in career with CommBank
  • Improving financial wellbeing

Key Requirements

  • Proven customer service experience
  • Excellent communication skills
  • Ability to articulate financial terms
  • Ability to ask the right questions
  • Work in a busy retail environment

Work Rights

Not specified

Tailored Resume

Cover Letter