Customer Renewals Manager

Airlock Digital

Denver, Colorado, United States
Base: $110,000 - $135,000; variable: on-target ear...
On-site
2-5 years in saas renewals
High-volume account management
Hubspot or similar crm tools
Airlock Digital is a global leader in application control and allowlisting seeking to empower organizations to operate free from malware

Job Summary

  • Airlock Digital is a global leader in application control and allowlisting seeking to empower organizations to operate free from malware.
  • The role involves owning the high-volume renewal motion for Scale customers, driving on-time renewals, and minimizing churn through data-driven strategies.
  • The company offers a competitive base salary ranging from $110,000 to $135,000 with an OTE of up to $168,700 plus comprehensive benefits.

Matching Summary

Airlock Digital is a global leader in application control and allowlisting seeking to empower organizations to operate free from malware.

Salary

Base: $110,000 - $135,000; Variable: On-target earnings $137,500 – $168,700; Benefits: Medical, dental, vision, 401K match, paid time off

Skills & Requirements

Must-have

  • 2-5 years in SaaS renewals
  • High-volume account management
  • HubSpot or similar CRM tools
  • Renewal forecasting and pipeline hygiene
  • Churn risk identification and mitigation

Nice-to-have

  • Strong negotiation and communication skills
  • Experience with programmatic outreach
  • Collaborative team environment
  • Data-driven prioritization approach

Key Requirements

  • 2–5 years experience in renewals, CS, AM, or sales
  • Experience managing high-volume accounts
  • Familiarity with HubSpot or similar tools

Work Rights

Not specified

Tailored Resume

Cover Letter