Principal Associate, Social Operations & Enablement

Capital One

Richmond, VA, US
Base: $109,900 - $150,500; bonus/equity: eligible ...
Social media management platforms administration
Social media governance framework
Brand safeguarding and compliance
Serve as the central administrator for all social media management platforms, accounts, and associated tools, overseeing daily operations and ensuring internal teams have the necessary access and training

Job Summary

  • Serve as the central administrator for all social media management platforms, accounts, and associated tools, overseeing daily operations and ensuring internal teams have the necessary access and training.
  • Establish, enforce, and maintain a robust social media governance framework, including comprehensive best practices, brand standards, and crisis management across all active platforms.
  • Drive strategic projects focused on optimizing the social landscape through the implementation of technology, AI, and automation solutions.

Matching Summary

Serve as the central administrator for all social media management platforms, accounts, and associated tools, overseeing daily operations and ensuring internal teams have the necessary access and training.

Salary

Base: $109,900 - $150,500; Bonus/Equity: eligible to earn performance based incentive compensation; Benefits: comprehensive, competitive, and inclusive set of health, financial and other benefits

Skills & Requirements

Must-have

  • Social media management platforms administration
  • Social media governance framework
  • Brand safeguarding and compliance
  • Paid social media strategic guidance
  • Third-party vendor relationship management

Nice-to-have

  • Evidence-based marketing approach
  • Flexibility and welcoming change
  • Simplifying complex information
  • Collaborative team environment

Key Requirements

  • Bachelor’s Degree or Military experience
  • At least 3 years of social media marketing experience
  • Proficiency with social media tools
  • At least 2 years of relationship management
  • At least 2 years of social media paid marketing and reporting experience
  • 4+ years of experience in financial services

Work Rights

Not specified

Tailored Resume

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