Stripe is seeking an Engineering Manager for its Operations Infrastructure team in Bengaluru, India. The role involves leading a high-performing engineering team to enhance user support experiences through innovative technology and collaborative problem-solving
Job Summary
The role involves leading a high-performing engineering team within the Support Experience organization to build and improve user support systems end-to-end.
You will define the technical vision and roadmap for products including new API endpoints, real-time data insights, and AI-enabled customer support experiences.
Stripe is looking for a leader who can foster an inclusive environment while driving innovation using both experimental machine learning and proven scalable distributed systems.
Matching Summary
Match Score: 85
Stripe is seeking an Engineering Manager for its Operations Infrastructure team in Bengaluru, India. The role involves leading a high-performing engineering team to enhance user support experiences through innovative technology and collaborative problem-solving.
Skills & Requirements
Must-have
3+ years managing full-stack web teams
10+ years overall industry experience
Experience recruiting and building great teams
Ability to thrive with high autonomy
Nice-to-have
Experience designing Agentic LLM solutions
Comfortable planning in quarters and setting multi-year vision
Excited about collaborating across geographically distributed teams