Service Operations & Maintenance Supervisor (m/f/d) East & South Germany
Fluence Energy
East Germany, Germany
Onsite
Battery energy storage systems
Long term service agreements management
Customer relations
The Service Engineer role is responsible for managing long-term service agreements and customer relations for Battery Energy Storage Systems, ensuring safety, quality, and timely service delivery
Job Summary
The Service Engineer role is responsible for managing long-term service agreements and customer relations for Battery Energy Storage Systems, ensuring safety, quality, and timely service delivery.
Key tasks include ensuring safety, managing service agreements, documenting and tracking customer issues, tracking site availability, investigating issues, and developing project management plans.
Fluence's culture emphasizes unleashing voices, customer focus, infinite impact, and a commitment to growth, all aimed at transforming the future of energy.
Matching Summary
The Service Engineer role is responsible for managing long-term service agreements and customer relations for Battery Energy Storage Systems, ensuring safety, quality, and timely service delivery.
Skills & Requirements
Must-have
Battery Energy Storage Systems
Long Term Service Agreements management
customer relations
troubleshooting processes
project management plans
Nice-to-have
solution-orientated mindset
continuous improvement mindset
positive work atmosphere
ownership mindset
Key Requirements
Bachelor’s degree in electrical or electronics engineering or similar
Minimum 2 years in electrical energy or Master's degree without prior experience