Base: $39,930 - $43,923; bonus/equity: not specifi...
Customer-facing service role
Workday system familiarity
Key inventory administration
The Service Center Support Specialist is the primary customer-facing agent of the Facilities Management department, greeting customers, answering the departmental switchboard, receiving incoming maintenance and project requests, and administering the functions of the campus Key Center
Job Summary
The Service Center Support Specialist is the primary customer-facing agent of the Facilities Management department, greeting customers, answering the departmental switchboard, receiving incoming maintenance and project requests, and administering the functions of the campus Key Center.
The University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance with benefits including health insurance contributions, tuition waivers, holidays, leave accrual, and retirement programs.
The position requires regular, reliable attendance and the ability to maintain collegial and harmonious working relationships with others.
Matching Summary
The Service Center Support Specialist is the primary customer-facing agent of the Facilities Management department, greeting customers, answering the departmental switchboard, receiving incoming maintenance and project requests, and administering the functions of the campus Key Center.
Salary
Base: $39,930 - $43,923; Bonus/Equity: Not specified; Benefits: University contributions to health, dental, life and disability insurance, tuition waivers, holidays, leave accrual, retirement programs
Skills & Requirements
Must-have
Customer-facing service role
Workday system familiarity
Key inventory administration
Handling maintenance requests
Microsoft Office proficiency
Effective oral and written communication
Nice-to-have
FAMIS CMMS knowledge
General office experience
Proactive customer communication
Knowledge of facility management processes
Data analysis skills
Ability to maintain harmonious relationships
Key Requirements
High school diploma or equivalent
At least two years related experience
Criminal background and sex offender registry check
Ability to work in the United States legally
Work Rights
Must have legal authority to work in the United States