Customer Experience Associate - Mandarin Language Skills An Asset (future Opportunities)

TD Bank

West Vancouver, British Columbia, Canada
Base: $22.50 - $28.33 cad; bonus/equity: not speci...
Customer service transactions
Financial transactions processing
Customer needs identification
TD is committed to providing fair and equitable compensation opportunities to all colleagues, with growth opportunities and skill development being defining features of the colleague experience

Job Summary

  • TD is committed to providing fair and equitable compensation opportunities to all colleagues, with growth opportunities and skill development being defining features of the colleague experience.
  • At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with customers by performing a broad range of customer service transactions and providing information and advice.
  • We are looking for an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience, while helping build a positive, diverse and equitable work environment.

Matching Summary

TD is committed to providing fair and equitable compensation opportunities to all colleagues, with growth opportunities and skill development being defining features of the colleague experience.

Salary

Base: $22.50 - $28.33 CAD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Customer service transactions
  • Financial transactions processing
  • Customer needs identification
  • Promote banking solutions
  • Positive customer experience

Nice-to-have

  • Charming self
  • Think like a customer
  • Act like an Owner
  • Innovate with purpose
  • Execute with Speed and Impact

Key Requirements

  • High School diploma and/or 1+ years relevant experience
  • Undergraduate degree or equivalent is an asset
  • Strong administration, organizational, planning and time management skills
  • Hands on knowledge of MS Office and internet
  • Mandarin language skills are considered an asset

Work Rights

Not specified

Tailored Resume

Cover Letter