Kundrådgivare Inom Företagsservice

Amendo

Göteborg, Sweden
On-site
Professional customer service via phone
Digital channel communication skills
High tempo work environment adaptability
Amendo is seeking a Kundrådgivare (Customer Advisor) within their corporate service team in Göteborg, Sweden. The role involves providing professional service to small and medium-sized business clients through various communication channels, with a focus on creating positive customer experiences and establishing long-term relationships

Job Summary

  • You will support small and medium-sized business customers with their daily banking and service matters via phone and digital channels.
  • The role offers a varied and developing daily routine combining customer contact with problem-solving and business thinking.
  • As a consultant at Amendo, you gain access to a benefits portal offering health allowances and various discounts on services and products.

Matching Summary

Match Score: 85

Amendo is seeking a Kundrådgivare (Customer Advisor) within their corporate service team in Göteborg, Sweden. The role involves providing professional service to small and medium-sized business clients through various communication channels, with a focus on creating positive customer experiences and establishing long-term relationships.

Skills & Requirements

Must-have

  • Professional customer service via phone
  • Digital channel communication skills
  • High tempo work environment adaptability
  • Independent decision making capability
  • Business-oriented approach to clients

Nice-to-have

  • Interest in developing business thinking
  • Proactive problem solving attitude
  • Team collaboration and knowledge sharing
  • Openness to feedback and development
  • Natural sense for service excellence

Key Requirements

  • Upper secondary education (Gymnasial utbildning)
  • Experience in customer service or banking preferred
  • Background working with business clients preferred

Work Rights

Not specified

Tailored Resume

Cover Letter