Workshop Operations Manager - M4

DSI Underground

Workshop business growth
Customer satisfaction
Quality control process
Responsible for building and maintaining good customer relationships and managing the profit and loss of the workshop

Job Summary

  • Responsible for building and maintaining good customer relationships and managing the profit and loss of the workshop.
  • Oversee day-to-day workshop operations, ensuring efficient workflow, resource allocation, and adherence to EHS best practices.
  • Drive workshop business growth, develop the workshop team, and implement quality control processes to meet and exceed customer satisfaction.

Matching Summary

Responsible for building and maintaining good customer relationships and managing the profit and loss of the workshop.

Skills & Requirements

Must-have

  • workshop business growth
  • customer satisfaction
  • quality control process
  • workshop strategy
  • budget management
  • customer issue resolution
  • rebuilds and repairs operations

Nice-to-have

  • Sandvik Leadership Model behaviors
  • emotional intelligence
  • conflict management
  • talent management
  • competitor activity evaluation
  • market research

Key Requirements

  • National Diploma or Degree in Mining/ Electrical/Mechanical Engineering or Business
  • +5 years senior management experience
  • +5 years operational management experience
  • +7 years workshop management experience
  • English proficiency
  • Physical & Medical ability for underground coal environment

Work Rights

Not specified

Tailored Resume

Cover Letter