Senior Customer Success Manager (scaled)

SafetyCulture

Austin, TX, United States
On-site
Data-driven programs
Customer retention strategies
High-potential customer management
SafetyCulture is a global tech company focused on making work better for essential workers

Job Summary

  • SafetyCulture is a global tech company focused on making work better for essential workers.
  • The Senior Customer Success Manager will lead retention and growth across a large portfolio of accounts.
  • This role emphasizes leveraging automation and data to drive meaningful impact at scale.

Matching Summary

SafetyCulture is a global tech company focused on making work better for essential workers.

Skills & Requirements

Must-have

  • data-driven programs
  • customer retention strategies
  • high-potential customer management

Nice-to-have

  • operational maturity
  • commercially sharp mindset
  • technology-driven efficiency

Key Requirements

  • experience in customer success
  • strong analytical skills
  • operational discipline

Work Rights

Not specified

Tailored Resume

Cover Letter