It Service Delivery Technician

784

Base wages; cash-based incentive program; overtime...
Fully remote
Windows 10/11 support
Office 365 administration
Active directory management
The primary purpose of this position is to support and maintain all IT hardware and software including desktops, laptops, printers, mobile devices, and phones

Job Summary

  • The primary purpose of this position is to support and maintain all IT hardware and software including desktops, laptops, printers, mobile devices, and phones.
  • Employees receive a comprehensive benefits package with immediate eligibility for medical, dental, vision, disability, life insurance, and adoption benefits.
  • The role requires adherence to strict safety, environmental, security, and FDA regulations within manufacturing and engineering environments.

Matching Summary

The primary purpose of this position is to support and maintain all IT hardware and software including desktops, laptops, printers, mobile devices, and phones.

Salary

Base wages; Cash-based incentive program; Overtime pay, shift differentials, call-in pay when applicable

Skills & Requirements

Must-have

  • Windows 10/11 support
  • Office 365 administration
  • Active Directory management
  • Desktop imaging and deployment
  • Symantec End Point Protection
  • Network printer troubleshooting
  • Ticket queue prioritization

Nice-to-have

  • Mac hardware and OS X support
  • Engineering design tools knowledge
  • ERP and manufacturing systems experience
  • Cisco IP desk phone configuration
  • Continuous improvement mindset
  • Strong interpersonal communication skills
  • Knowledge base documentation creation

Key Requirements

  • Associate's degree required
  • Bachelor's degree preferred
  • 0-3 years of relevant experience
  • MOS, MCTS, A+, ACMT, or ITIL V3 certifications preferred
  • Experience supporting manufacturing and engineering companies preferred

Work Rights

Not specified

Tailored Resume

Cover Letter