Base: monthly gross 44.200 huf; bonus/equity: not ...
Hybrid
Professional proficiency in german
It service desk level 1 support knowledge
Knowledgebase management using servicenow
Unisys is a global IT company focused on building high-performance, security-centric solutions to enhance people's lives through advanced technology
Job Summary
Unisys is a global IT company focused on building high-performance, security-centric solutions to enhance people's lives through advanced technology.
The role involves owning and managing the IT Service Desk Knowledgebase, driving continuous improvement and collaborating with global teams using industry best practices.
The company offers hybrid working, a cafeteria allowance, home office allowance, private health insurance, and a premium package after six months tenure.
Matching Summary
Unisys is a global IT company focused on building high-performance, security-centric solutions to enhance people's lives through advanced technology.
Salary
Base: Monthly gross 44.200 HUF; Bonus/Equity: Not specified; Benefits: Cafeteria allowance, home office allowance, private health insurance, Generali Premium Package after 6 months
Skills & Requirements
Must-have
Professional proficiency in German
IT Service Desk Level 1 support knowledge
Knowledgebase management using ServiceNow
ITIL and KCS methodologies
Proactive and self-driven attitude
Nice-to-have
Growth mindset and curiosity
Basic project management skills
Excitement for AI and GenAI technologies
Ability to structure and rewrite content
Key Requirements
Bachelors’ Degree in any field
ITIL foundation certification
Minimum 2+ years IT Service Desk Level 1 experience