Teamleiter M/w/d Im Reparaturgeschäft Für Aufzüge

57

Customer relationship management
Equipment safety and performance accountability
Service contract compliance
The role is accountable for ensuring customer satisfaction through high-quality service, precise communication, and resolving service complaints

Job Summary

  • The role is accountable for ensuring customer satisfaction through high-quality service, precise communication, and resolving service complaints.
  • The position requires managing technician performance, motivation, and development while overseeing equipment safety and field operations costs.
  • KONE fosters an innovative culture focused on employee engagement, sustainability, and ethical business practices to support career growth.

Matching Summary

The role is accountable for ensuring customer satisfaction through high-quality service, precise communication, and resolving service complaints.

Skills & Requirements

Must-have

  • Customer relationship management
  • Equipment safety and performance accountability
  • Service contract compliance
  • Technician team leadership
  • Callout resolution and scheduling
  • Field operations cost control

Nice-to-have

  • Innovative collaborative working culture
  • Employee engagement focus
  • Sustainability integration in daily practice
  • Ethical business practices adherence

Key Requirements

  • Experience in elevator repair or maintenance operations
  • Leadership skills for managing technicians and callouts
  • Knowledge of local regulations and KONE quality standards

Work Rights

Not specified

Tailored Resume

Cover Letter