Workplace Experience Ambassador

JLL UK

Andover, MA, US
Base: $49,900.00 – $62,000.00 usd py; bonus/equity...
2-3 years hospitality or customer service experience
Front desk and concierge service delivery
Visitor registration and badge management systems
This role serves as the primary point of contact for all client employees and visitors, providing exceptional front desk and concierge services to create a welcoming environment

Job Summary

  • This role serves as the primary point of contact for all client employees and visitors, providing exceptional front desk and concierge services to create a welcoming environment.
  • The position requires conducting routine walkthroughs to ensure compliance with Service Level Agreements while managing security protocols and access control systems.
  • JLL offers comprehensive benefits including paid parental leave at 100% of salary, early access to earned wages, and a supportive culture prioritizing mental and physical well-being.

Matching Summary

This role serves as the primary point of contact for all client employees and visitors, providing exceptional front desk and concierge services to create a welcoming environment.

Salary

Base: $49,900.00 – $62,000.00 USD per year; Bonus/Equity: Not specified; Benefits: Comprehensive Medical, Dental & Vision Care, Paid Time Off, 401(k) matching

Skills & Requirements

Must-have

  • 2-3 years hospitality or customer service experience
  • Front desk and concierge service delivery
  • Visitor registration and badge management systems
  • Microsoft Office Suite proficiency
  • Routine workspace condition monitoring

Nice-to-have

  • Canva design skills for marketing materials
  • Social media management on Microsoft Teams
  • Vendor management in corporate environments
  • Proactive relationship building with executives
  • Experience in commercial real estate settings

Key Requirements

  • High School diploma or GED
  • Emergency Response Certification
  • Authorization to work in the United States without sponsorship

Work Rights

Must be authorized to work in the United States

Tailored Resume

Cover Letter