Bell Services Manager

Crown Resorts

Sydney, Australia
Base: attractive annual salary pyckage; bonus/equi...
Onsite
Bell services team leadership
Driveway traffic and valet management
Guest service excellence
You will lead Crown Sydney’s Bell Services operation ensuring every guest interaction is warm, seamless and distinctly Crown

Job Summary

  • You will lead Crown Sydney’s Bell Services operation ensuring every guest interaction is warm, seamless and distinctly Crown.
  • The role offers an attractive annual salary package plus bonus incentives, complimentary onsite meals, discounted parking, and various discounts across restaurants and hotels.
  • Crown Resorts values individuality, diversity and belonging, welcoming people from diverse backgrounds including LGBTIQ+, Aboriginal and Torres Strait Islander communities.

Matching Summary

You will lead Crown Sydney’s Bell Services operation ensuring every guest interaction is warm, seamless and distinctly Crown.

Salary

Base: Attractive annual salary package; Bonus/Equity: Bonus incentive plan; Benefits: Complimentary onsite meals, discounted parking, restaurant and hotel discounts

Skills & Requirements

Must-have

  • Bell Services team leadership
  • Driveway traffic and valet management
  • Guest service excellence
  • Operational performance and KPI achievement
  • Budget and labour planning
  • Safety and hazard resolution

Nice-to-have

  • Passion for luxury service
  • Strong communication and conflict resolution
  • High discretion and confidentiality
  • Ability to work under pressure
  • Organisational and multitasking skills
  • Inclusive workplace culture

Key Requirements

  • Unrestricted NSW Manual Driver’s License
  • Proven leadership in hotel or high volume guest services
  • Full availability Monday to Sunday
  • Clean driving record

Work Rights

Must hold unrestricted NSW driver’s licence with clean record

Tailored Resume

Cover Letter