Service Manager - Codabox

Wolters Kluwer

Leuven, Belgium
Competitive salary; benefits: not specified; bonus...
Hybrid
3+ years experience in operations or service management
Fluent dutch and english communication skills
Experience with api integrations and data flows
The Service Manager ensures the operational health of the entire Codabox ecosystem by monitoring end-to-end data flows from banks to accounting software

Job Summary

  • The Service Manager ensures the operational health of the entire Codabox ecosystem by monitoring end-to-end data flows from banks to accounting software.
  • This role involves intensive collaboration with external partners including banks and software houses to manage SLAs, KPIs, and incident resolution.
  • Candidates will benefit from a hybrid work model requiring at least two days per week in Leuven, Belgium.

Matching Summary

The Service Manager ensures the operational health of the entire Codabox ecosystem by monitoring end-to-end data flows from banks to accounting software.

Salary

Competitive salary; Benefits: Not specified; Bonus/Equity: Not specified

Skills & Requirements

Must-have

  • 3+ years experience in operations or service management
  • Fluent Dutch and English communication skills
  • Experience with API integrations and data flows

Nice-to-have

  • Knowledge of Belgian accounting software
  • French language proficiency
  • Strong stakeholder management capabilities

Key Requirements

  • Minimum 3 years experience in operations or partner management
  • Fluency in Dutch and English required
  • No people management responsibilities

Work Rights

Not specified

Tailored Resume

Cover Letter