Customer Success Manager

att.jobs

Bratislava, Slovakia
Base: from 4,400 eur to 6,600 eur gross a month; b...
Hybrid
Leadership and team management
Customer relationship building
Operational excellence
This role is focused on providing day-2 customer support to existing customers

Job Summary

  • This role is focused on providing day-2 customer support to existing customers.
  • The main objective is to build long-term customer relationships and ensure retention.
  • The position requires leading a team of Customer Success Managers to maximize productivity.

Matching Summary

This role is focused on providing day-2 customer support to existing customers.

Salary

Base: from 4400 EUR to 6600 EUR gross a month; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Leadership and team management
  • Customer relationship building
  • Operational excellence

Nice-to-have

  • Coaching and mentoring skills
  • Strong stakeholder management
  • Adaptability to change

Key Requirements

  • Experience in AT&T Account Management
  • Strong knowledge of AT&T products/services
  • Ability to lead through transitions

Work Rights

Not specified

Tailored Resume

Cover Letter