Agent Des Réservations (h/f)

Four Seasons Hotels Ltd

Saint-Jean-Cap-Ferrat, France
Not specified; 13th month salary + performance bon...
Not specified
Fluent french and english required
Luxury hospitality standards knowledge
Pms and golden system proficiency
Four Seasons Hotels is seeking a passionate and organized Reservations Agent for their prestigious Grand-Hôtel du Cap-Ferrat in France. The ideal candidate will have exceptional service skills, fluency in French and English, and a background in luxury hospitality, with a focus on creating personalized guest experiences

Job Summary

  • The role involves managing reservations via phone, email, and chat while adhering to Four Seasons and Palace excellence standards.
  • Candidates will collaborate with the Revenue Manager to optimize occupancy and average daily rates while promoting hotel services.
  • Employees benefit from a fully paid company health insurance, free accommodation options, and career growth opportunities within a global luxury group.

Matching Summary

Match Score: 85

Four Seasons Hotels is seeking a passionate and organized Reservations Agent for their prestigious Grand-Hôtel du Cap-Ferrat in France. The ideal candidate will have exceptional service skills, fluency in French and English, and a background in luxury hospitality, with a focus on creating personalized guest experiences.

Salary

Not specified; 13th month salary and performance bonuses available under conditions; Free uniform maintenance and staff meals provided

Skills & Requirements

Must-have

  • Fluent French and English required
  • Luxury hospitality standards knowledge
  • PMS and Golden system proficiency
  • GDS and OTA interface management
  • PCI compliance and data confidentiality

Nice-to-have

  • Third language proficiency
  • Initiative and dynamism
  • Experience in luxury establishments
  • Revenue optimization collaboration
  • Personalized guest experience creation

Key Requirements

  • BAC + 2 level in Commerce, Tourism, or Hospitality
  • First experience in a luxury establishment preferred
  • Mastery of computer tools for reservation systems

Work Rights

Not specified

Tailored Resume

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