The role involves attending to customers professionally, managing queries, and directing them to appropriate channels to ensure first contact resolution
Job Summary
The role involves attending to customers professionally, managing queries, and directing them to appropriate channels to ensure first contact resolution.
Candidates must exercise vigilance in daily operations to handle account openings according to stipulated processes and highlight suspicious transactions.
The position requires acting as a Service and Digital Champion to support branch service delivery and drive the bank's service excellence culture.
Matching Summary
The role involves attending to customers professionally, managing queries, and directing them to appropriate channels to ensure first contact resolution.