Coordinatore Customer Service & Training Operations
CAE
Training centre operational coordination
Customer management & onboarding
Tsa & contract compliance
The role supports all stages of the customer journey and ensures contractual compliance and smooth training delivery
Job Summary
The role supports all stages of the customer journey and ensures contractual compliance and smooth training delivery.
Ensure the efficient execution of daily training centre operations, delivering an excellent customer experience while coordinating effectively with internal departments.
CAE is committed to providing equal opportunities to all applicants, regardless of race, nationality, color, religion, sex, gender identity or expression, sexual orientation, disability, neurodiversity, veteran status, age, or other characteristics protected by law.
Matching Summary
The role supports all stages of the customer journey and ensures contractual compliance and smooth training delivery.
Skills & Requirements
Must-have
Training Centre Operational Coordination
Customer Management & Onboarding
TSA & Contract Compliance
Logistics: Hotac, Transportation & Services
Security & EHS Coordination
Training Department Support
General Administrative Support
Nice-to-have
Fluent English; additional languages are an asset
Customer-oriented mindset
Ability to work across multiple teams
Comfortable working in a fast-paced environment
Key Requirements
Experience in Customer Service, Training Administration, or Operational Coordination
Strong organisational, multitasking, and communication skills
High attention to detail
Manage several stakeholders
Familiarity with systems such as ELBA, STARS, or Gemini is a plus