Customer Counter Associate

UPS

Somaglia, Italy
Customer contact point
Order entry and verification
Shipment planning and organization
This role is within the UPS Healthcare Italia division, operating in the pharmaceutical logistics and distribution market

Job Summary

  • This role is within the UPS Healthcare Italia division, operating in the pharmaceutical logistics and distribution market.
  • You will be the first point of contact for customers, supporting order entry, shipment planning, and monitoring service levels according to contractual SLAs.
  • UPS offers a dynamic work environment, excellent onboarding and continuous training, and many opportunities for career progression through its 'promote from within' policy.

Matching Summary

This role is within the UPS Healthcare Italia division, operating in the pharmaceutical logistics and distribution market.

Skills & Requirements

Must-have

  • Customer contact point
  • Order entry and verification
  • Shipment planning and organization
  • Warehouse and transport monitoring
  • Customer complaint management
  • Proficiency in Excel
  • Data analysis and database management

Nice-to-have

  • Innovative possibilities
  • Rewarding culture
  • Talented teams
  • Continuous training opportunities

Key Requirements

  • Diploma di secondo grado
  • Minimum 2 years experience in pharma or structured pharma logistics
  • Warehouse process experience
  • Knowledge of DGR and dangerous goods processes
  • Good English oral and written communication

Work Rights

Not specified

Tailored Resume

Cover Letter