Front Desk Agent

Epicurean Hotel

Tampa, FL, United States
On-site
Excellent customer service skills
Excellent communication skills
Ability to use technology
Epicurean Hotel in Tampa, FL is seeking a Front Desk Agent who embodies enthusiasm and a fun-loving spirit while maintaining professionalism. The role encompasses front desk, bell services, and concierge tasks, with a strong focus on providing exceptional customer service to create a memorable guest experience

Job Summary

  • The Front Desk Agent is responsible for Front Desk, Bell Services, and Concierge services, providing a unique check-in experience.
  • The role requires carrying out the check-in process, assisting guests with luggage, producing room keys, responding to inquiries, and verifying charges.
  • Full-time and part-time associates are offered a comprehensive benefits package including medical, dental, vision, 401K, and paid time off.

Matching Summary

Match Score: 85

Epicurean Hotel in Tampa, FL is seeking a Front Desk Agent who embodies enthusiasm and a fun-loving spirit while maintaining professionalism. The role encompasses front desk, bell services, and concierge tasks, with a strong focus on providing exceptional customer service to create a memorable guest experience.

Skills & Requirements

Must-have

  • Excellent customer service skills
  • Excellent communication skills
  • Ability to use technology
  • Work in a clean, organized manner
  • Take initiative and handle assignments
  • Handle confidential information
  • Strong collaboration skills

Nice-to-have

  • Enthusiastic, fun, and energetic
  • Take the work seriously, but not themselves
  • Sense of ownership

Key Requirements

  • High school diploma or equivalent
  • Previous hospitality experience
  • Flexibility to work various shifts

Work Rights

Not specified

Tailored Resume

Cover Letter