Smit Service Desk Tier 1 Technician

Leidos

Norfolk, VA, United States
Tier i technical support
Strong problem-solving skills
Excellent phone and email support
The SMIT Service Desk Tier I Team is seeking an entry-level technician in Norfolk, VA. This role involves resolving technical issues for clients and guiding users through solutions. Leidos values individuals who disrupt the status quo and take ownership of their career development

Job Summary

  • The SMIT Service Desk Tier I Team is seeking an entry-level technician in Norfolk, VA. This role involves resolving technical issues for clients and guiding users through solutions. Leidos values individuals who disrupt the status quo and take ownership of their career development.

Matching Summary

The SMIT Service Desk Tier I Team is seeking an entry-level technician in Norfolk, VA. This role involves resolving technical issues for clients and guiding users through solutions. Leidos values individuals who disrupt the status quo and take ownership of their career development.

Skills & Requirements

Must-have

  • Tier I technical support
  • Strong problem-solving skills
  • Excellent phone and email support

Nice-to-have

  • Proactive learner
  • Peer mentoring skills
  • Ability to work under pressure

Key Requirements

  • High school education or equivalent
  • 1-3 years general experience
  • 8570 certification - CompTIA Network +, A +, or Security +CE

Work Rights

Not specified

Tailored Resume

Cover Letter