Clinical Referral Specialist I - St. Luke's Emergency Room

Advocate Aurora Health

Aurora St Lukes Medical Center, United Kingdom
Base: $21.85 - $32.80; bonus/equity: not specified...
Onsite
Schedule appointments accurately
Communicate pre and post appointment instructions
Document contact attempts in ehr
Reviews work queues to identify unscheduled ordered services and connects with the patient to schedule the appropriate service

Job Summary

  • Reviews work queues to identify unscheduled ordered services and connects with the patient to schedule the appropriate service.
  • Educates patients regarding referral and authorization requirements, payer coverage, eligibility guidelines, and insurance related changes or trends.
  • Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more.

Matching Summary

Reviews work queues to identify unscheduled ordered services and connects with the patient to schedule the appropriate service.

Salary

Base: $21.85 - $32.80; Bonus/Equity: Not specified; Benefits: Yes

Skills & Requirements

Must-have

  • Schedule appointments accurately
  • Communicate pre and post appointment instructions
  • Document contact attempts in EHR
  • Provide provider referrals
  • Work independently and self-directed

Nice-to-have

  • Excellent customer service skills
  • Collaborate with physicians and APCs
  • Problem solve and document patient concerns

Key Requirements

  • High School Graduate
  • 1 year of experience in medical group
  • Coordination of patient care
  • Scheduling specialty services
  • Understanding of medical terminology

Work Rights

Not specified

Tailored Resume

Cover Letter