Front Office Agent

Hotel Chadstone Melbourne MGallery

Nusantara, Indonesia
On-site
Guest check-in and check-out
Reservations management
Guest services
Manage the check-in and check-out processes, ensuring a seamless experience for guests

Job Summary

  • Manage the check-in and check-out processes, ensuring a seamless experience for guests.
  • Provide information about hotel services, local attractions, and events; assist guests with inquiries and problem resolution.
  • Meals, uniform and accommodation are provided, along with free public transportation in the city.

Matching Summary

Manage the check-in and check-out processes, ensuring a seamless experience for guests.

Skills & Requirements

Must-have

  • Guest Check-In and Check-Out
  • Reservations Management
  • Guest Services
  • Payment Processing
  • Handling Complaints
  • Proficient in Bahasa Indonesia and English

Nice-to-have

  • Guest-focused mindset
  • Strong problem-solving skills
  • Positive mindset
  • Remote area work experience

Key Requirements

  • Minimum of 1 year experience in a similar position
  • Working knowledge of MS programs and Opera Cloud system
  • Ability to handle a multitude of tasks
  • Excellent time management and administration skills
  • Physical ability to lift moderate weight

Work Rights

Not specified

Tailored Resume

Cover Letter